2,314 search results
Legal conversations
Society, Politics & Law

Legal conversations

...health professionals make clinical decisions? How much involvement should the patient have? Is it against the law to do research on individuals without their consent? Throughout these audio discussions, Phil Bates and Marc Cornock of The Open University’s Law School, discuss these, and similar issues surrounding ethics in law... Clinical decision making: A legal...
View audio Legal conversations
Audio 26 mins
The Bottom Line Expert Opinion: Customer Service
Money & Business

The Bottom Line Expert Opinion: Customer Service

...public as well as private? Peter Bloom discusses customer service in the contemporary age...[A customer service desk at an airport] Consumer services lies at the heart of almost any successful business. The commitment and ability to meet customer needs seems straightforward. However, it requires sophisticated forms of management and dynamic organizational strategies. It...
View article The Bottom Line Expert Opinion: Customer Service
Article 5 mins
Stakeholders in marketing and finance
Money & Business

Stakeholders in marketing and finance

...public and not-for-profit services. Before then, these recipients were called passengers, patients, students and so on. These more traditional terms had the advantage of indicating to service providers the needs and expectations of these service recipients. It is argued that calling everybody a customer reduces every service to a commercial transaction – and many people...
View course Stakeholders in marketing and finance
Level 2: Intermediate 2 hrs
Treezilla
Society, Politics & Law

Treezilla

...public can get involved with. The idea is to map every tree in Britain. This will create a data-rich platform on which a wide range of citizen science investigations can be built". Treezilla is one of many applications available with The OpenScience Laboratory. It was initiated by researchers, scientists & educators and encourages people to participate through an online...
View activity Treezilla
Activity 5 mins
Lord David Puttnam on New Media Opportunities
OpenLearn Ireland

Lord David Puttnam on New Media Opportunities

...narrowcasting’ rather than ‘broadcasting’ could be very good news for the OU, providing they choose delivery partners with the same strategic public service objectives, endeavour to make their content more relevant, and embrace innovative new approaches to learning... Lord Puttnam on New Media Lord Puttnam talks new opportunities in broadcasting and education...
View video Lord David Puttnam on New Media Opportunities
Video 4 mins
Exploring the relationship between anxiety and depression
Science, Maths & Technology

Exploring the relationship between anxiety and depression

...health. Focusing on anxiety and depression, you will consider key issues concerning diagnosis, causes and interventions, exploring how these conditions relate to each other. You will also explore some of the more contemporary and controversial findings within the field...This free advanced level course, Exploring the relationship between anxiety and depression, serves as...
View course Exploring the relationship between anxiety and depression
Level 3: Advanced 3 hrs
What's your personality profile?
Health, Sports & Psychology

What's your personality profile?

...Our Time - on the COOT survey page. Find out more Study children... The Open University offers a number of courses that allow you to study childhood: Understanding Children; Childhood and Child Development among them. ... study people Starting With Psychology, Understanding Health and Discovering Psychology are just a few of the courses for study with The Open University....
View activity What's your personality profile?
Activity 5 mins
Everyday maths: statistics in the news
Science, Maths & Technology

Everyday maths: statistics in the news

...we see or hear. By the end of this activity, you will learn: how to read and ask questions about health data and reports in the news how to look at graphs and charts, and make sure they don't mislead you general rules to follow when looking at statistics in the news. [Activity banner image. Everyday maths: statistics in the news.] Everyday maths: statistics in the news...
View activity Everyday maths: statistics in the news
Activity 15 mins