1,573 search results
What is forensic science?
Science, Maths & Technology

What is forensic science?

...careful observation and the linking of concepts and ideas, but it may also require the development of technology and new experimental approaches. The term forensic comes from the Latin word forensis, which refers to a Roman business place known as the forum. The forum was a busy site where civic meetings were convened and criminal matters were debated. People accused of a...
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Article 10 mins
Behind the shield: a day in the life of matchday policing
Society, Politics & Law

Behind the shield: a day in the life of matchday policing

...careful preparation, real time decision-making and collaboration with partners as they work to protect fans, local residents and the wider community. On 5 May 2026, I accompanied the Metropolitan Police Service on the Arsenal vs Atlético Madrid UEFA Champions League semi-final public order operation. I’ll be upfront: I support the police and think they do a good job....
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Article 5 mins
The Bottom Line Expert Opinion: Customer Service
Money & Business

The Bottom Line Expert Opinion: Customer Service

...the goal, at least rhetorically, is to improve efficiency and individual care, in practice this can cause serious problems. Geoff Sharrock investigates this trend in his article “Students aren’t customers…or are they?” This article was written to accompany the Winter 2015-16 series of The Bottom Line. For more information on the series, visit the series page....
View article The Bottom Line Expert Opinion: Customer Service
Article 5 mins
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructure? To delve deeper into this topic, Professor Sally Dibb, internationally renowned academic in Marketing at the Open University Business School, is here to answer a few more questions following this week’s episode of The Bottom Line....
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Article 5 mins
Women and the fight to reclaim higher education
Society, Politics & Law

Women and the fight to reclaim higher education

...care for students was described as highly gendered, putting particular pressures on junior female staff in particular. A culture of pressure and exploitation within academia was also emphasised: ‘Academia can take, and take, and take. If you’re someone who wants to support students and colleagues, this can easily become exploitative’. This was echoed by another UCU...
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Article 5 mins
Conversations and interviews
Money & Business

Conversations and interviews

...careful with questions of the latter sort; are you being fair to your respondent in not giving them time to think? Does your respondent have time available for an extended conversation or would they appreciate a very brief conversation? Before now, I have got halfway through a series of questions with a colleague when I noticed them looking at their watch and displaying...
View course Conversations and interviews
Level 2: Intermediate 5 hrs
Social work law and UK regulation
Society, Politics & Law

Social work law and UK regulation

...care and social work regulation is a devolved matter. Currently, the regulators are: England – Social Work England Northern Ireland – Northern Ireland Social Care Council Scotland – Scottish Social Services Council Wales – Social Care Wales. [The flags of England, Scotland, Wales and Northern Ireland.] Figure 9 Social work regulators Each of the regulators has a...
View course Social work law and UK regulation
Level 2: Intermediate 5 hrs
What do historians do?
History & The Arts

What do historians do?

...cared for both mother and baby. According to the historian Marylynn Salmon breastfeeding problems resulted in ‘severe stress’ in a period and culture where women were expected to be fecund, so early modern ‘women’s collections of medicinal recipes invariably included remedies for increasing inadequate milk supplies as well as recipes for supplementary feedings’...
View course What do historians do?
Level 3: Advanced 6 hrs