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...techniques used to give structure to events, e.g. group discussion, work in pairs, brainstorming and so on. Process – what’s happening while the group is working together: the unspoken and often unnoticed aspects of group behaviour such as overall climate and atmosphere, hidden agendas, inclusion and exclusion, often indicated by non-verbal behaviour. Imagine that...

...techniques we apply to those used in other organisations. But how does this talk of value fit with our central concern: developing better commercial awareness? Why is identifying value valuable in that context? Why is it valuable to members across an organisation? Recognising the value you yourself bring and contribute to the organisation: helps to align your day-to-day...