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Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...Social media and the immediacy of consumer-to-consumer communication in the digital era have fueled such protests. Multinationals such as Google, Amazon and Starbucks have been criticised by the Public Accounts Committee over tax avoidance. In order to counter the negative publicity, Starbucks plans to change its arrangements and pay UK corporation tax while Google has...
Fake news during COVID-19
Science, Maths & Technology

Fake news during COVID-19

...social media, from diverting blame to touting unverified cures. What are your thoughts about it? Elisabeth: I am sad to see how gullible and not-critical some people are. It seems that suddenly everyone is an expert in viral epidemiology and anyone who says something online about a new way to solve the COVID-19 crisis will quickly gain a lot of followers. Unfortunately,...
‘A little bit of kindness’: migrant nurses in the Scottish NHS
Society, Politics & Law

‘A little bit of kindness’: migrant nurses in the Scottish NHS

...Social Sciences qualifications. Background From its inception in 1948 the National Health Service (NHS) has been dependent on migrant labour. Following an NHS recruitment drive in Malaysian secondary schools, Sofi Taylor left Malaysia for Scotland in 1973 to train as a nurse. In Malaysia Sofi came from a wealthy family. Her only sister was training to be an accountant...
Psychological profiling
Health, Sports & Psychology

Psychological profiling

...socialization and relationship building, (love). David W CRIME FICTION Open2 discussed female crime writers 14/7/01 and Alice Beer suggested women had reinvented a limited genre to make it socially aware, more intellectual and more literary. This is doing an injustice to Hammett and Chandler, who transformed the pulp crime story of their day into just this, a literate,...
What LGBTQ+ Relationships Can Teach Us About Love
Health, Sports & Psychology

What LGBTQ+ Relationships Can Teach Us About Love

...social, cultural and legal changes via respectful debate, patience and listening to the views or our opponents. I’d also like to take this opportunity to acknowledge how, in doing so, the LGBTQ+ community has learnt a lot about what makes relationships work, and researchers now have hundreds of studies under their belt for why this is. Download the Paired app for LGBTQ+...
Wellbeing for Work
Health, Sports & Psychology

Wellbeing for Work

...social support (both at work and from family) has probably had a profound effect on our sense of wellbeing. What is wellbeing? Wellbeing is defined by the Oxford English Dictionary as “the state of being comfortable, healthy or happy”. There is a lot of information about wellbeing and how differently it can be measured. If we look at wellbeing from the angle of...
Why riot? Community, choices, aspirations
Education & Development

Why riot? Community, choices, aspirations

...social media; decision-making; finding your voice and becoming positive changemakers. Transcript About this course and how it was made This short course was made with eight teenage boys taking part in an ACT Initiative and Belfast Boys’ Model School project: Adam, Ashton, Brandon, Dylan, Matty, Ryan, Stephen and William. It is based on a face-to-face course and...
Black Women and State-Sanctioned Police Violence: The Case of Sarah Reed
Education & Development

Black Women and State-Sanctioned Police Violence: The Case of Sarah Reed

...social justice in terms of greater recognition, one aspect it did reveal was the gender inequity in regard to the publicising of deaths by police using excessive force. Before this time, the lives and experiences of black women and their relationships with the criminal justice system, in particular the police, remained virtually hidden. It was argued by Jamila Aisha Brown...