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...Business Review, ‘What effective general managers really do’, John P. Kotter examined the seemingly inefficient ways in which many managers appear to work. He kept records of what they did and he found that their activities are brief, fragmented and frequently unplanned. They spend 70% or more of their time in the company of other people, sometimes with outsiders who...

...business ‘coaching’ and facilitated discussion. If you are interested in this kind of approach, you might like to consider studying our sister course BG023 Coaching for Performance...Difference and challenge in teams: 3 ‘X wants one thing, Y wants another, Z yet another – they’re all too obstinate to give way!’ - Sasha is a manager interested in developing a...

...busy life. If you're interested in exploring any of the topics in more detail, the references section at the end of each week provides sources of further reading. By the end of this week, you will be able to: recognise definitions of mentoring and coaching describe the differences and similarities between mentoring and coaching review and reflect on any mentoring and/or...