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The Art of Rich Pictures
Science, Maths & Technology

The Art of Rich Pictures

...business, in our everyday and personal lives? Rich Pictures is a term used to describe a means of communicating, expressing and discussing complex ideas though images. Although the term is primarily used in a modern business setting, the Rich Pictures concept is wide ranging and has evolved over thousands of years. They can be seen on ancient cave walls, are used in...
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Video 21 mins
What does it take to mentor young offenders?
Education & Development

What does it take to mentor young offenders?

...business or become entrepreneurs. Over a period of approximately 18 months, the programme trained and supported a team of 15 volunteer Business Enterprise mentor, linking them to around 50 young people during this period. 10 of the mentors are male and five female. They ranged in age from 22 to 60 years. Nine define themselves as white British, two as other British, one...
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Video 10 mins
The Future For Finance
Society, Politics & Law

The Future For Finance

...Business School’s Centre for Accounting... Reform in the Financial Services Industry This podcast was recorded just after the Queen’s Speech on May 25th 2010, which set out the Government’s policy agenda for the forthcoming parliamentary session following the General Election on May 6th 2010. The Financial Services Industry: Reform and Reinforcement of Regulation In...
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Audio 21 mins
Customer Service: Expert's Corner with Professor Sally Dibb
Money & Business

Customer Service: Expert's Corner with Professor Sally Dibb

...business, including how globalisation affects brands and why is customer relationship management so important?...[Sally Dibb] Why do some businesses bend over backwards to keep customers happy, and why do some of them appear not to care? What is the impact of poor customer service on a business and how much does it cost them to invest in improving their infrastructure? To...
View article Customer Service: Expert's Corner with Professor Sally Dibb
Article 5 mins
What is a transformation process? The one minute guide
Money & Business

What is a transformation process? The one minute guide

...businesses or economists talk about "a transformation process", what does it mean?...A transformation process is one where something it turned into something else. [How transformation works] The conversion of something into something else can be described as a transformation process Sometimes, it's easy to see what has happened - like when a dairy takes milk and makes...
View article What is a transformation process? The one minute guide
Article 1 min
International Development: microcredit and migration
Science, Maths & Technology

International Development: microcredit and migration

...business owners are empowered by micro-financing in Glasgow, while in Argentina a disastrous economic collapse has led to people taking matters into their own hands by creating an alternative social exchange currency. Migrant communities, such as Greek Cypriots and Ethiopians in London, and Sierra Leoneans in Liverpool, have a chance to reveal the issues they’ve faced;...
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Audio 1 hr 50 mins
Jake Chapman On Using Systems Thinking In Practice
Society, Politics & Law

Jake Chapman On Using Systems Thinking In Practice

...business entrepreneur using his energy research skills. Jake comments: “After Thatcher came to power in 1979 the funding for energy research dried up. So with a friend I started a business to give people advice on how to save energy in their home. ... The business was extremely successful and led lead me to develop the first energy rating for homes based on a computer...
View audio Jake Chapman On Using Systems Thinking In Practice
Audio 15 mins
Stamford College
Education & Development

Stamford College

...Business qualification. Students have used their statements of participation to put them ahead of the competition, securing part time work and work experience placements. ...[Students at Stamford College with their certificates of participation.]Caz Dolby, Assistant Head of Faculty at the College, uses OpenLearn courses to support and diversify the delivery of their BTEC,...
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Article 5 mins