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...concept) and issues of obsolete stock. A key issue is that the external environment often changes faster than operations can adapt. Similarly, there are internal pressures to cope with new ideas or innovation, such as new product introductions. As Walley (2017) states, operations managers are often responsible for the delivery of strategy or ideas, even when they have had...

...concept than moment-to-moment happiness. While it does include happiness, it also includes other things, such as how satisfied people are with their life as a whole, their sense of purpose and how in control they feel. A useful perspective on this comes from American psychologist, educator and author Martin Seligman. Seligman’s research (2011) indicated that five core...

...concept of ‘Why’. As you watch think about the ‘Why’, ‘How’ and ‘What’, and how can you use this approach to help to establish your ‘Why’ for futures planning? Make notes in the box below in order to refer back to these for later activities in the course or you may wish to draw your own Golden Circle. Video 5 Start with Why: How Great Leaders Inspire...