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...psychological safety. And that environment of team trust is something that managers and leaders have a key role in enabling for people. So, measuring the system of work around better, quality, sooner time-to-market and safer deliveries and more engaged colleagues-- better, sooner, safer, and happier, measuring the system of work is core for us to continually improve on....

...forensic analysis of the current year’s financial flows (Year 1) with the option of adding summary financial forecasts for the next two years (Years 2 and 3). It can be used for anyone living away from their family home – not just students (although only students will have cash flows relating to student loans in their budgets). The year is divided into either terms or...

...Psychology, cyf. 1, rhif 4, tud. 389–92. SYG (2013) ‘Annual Mid-year Population Estimates, 2011 and 2012’. Ar gael ar-lein yn http://www.ons.gov.uk/ ons/ rel/ pop-estimate/ population-estimates-for-uk--england-and-wales--scotland-and-northern-ireland/ mid-2011-and-mid-2012/ stb---mid-2011---mid-2012-uk-population-estimates.html (Ar gael 21 Tachwedd 2013). Prahalad,...

...psychological state of customers (e.g. a beautician, hairdresser, hospital or doctor)...Session 6: Aligning resources to opportunities: 2.2 Overlapping transformations - Organisations often transform a series of inputs. Returning to a previous example, imagine you are attending a class to learn how to make a chair. It is not simply the wood that is being transformed –...

...psychological tendency to prefer to avoid a loss rather than acquire a similar gain? Group think Does the organisation favour internal harmony and consensus over getting the right decision? Group think is often associated with irrational or dysfunctional decision making. Poor estimate of risk The assessment of risk can be flawed if the activity is new or novel or if the...