Skip to main content

About this free course

Download this course

Share this free course

Diversity and inclusion in the workplace
Diversity and inclusion in the workplace

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

References

Andreev, I. (2024) Continuous learning. Valamis knowledge hub information sheet 10 July 2024. Available at https://www.valamis.com/hub/continuous-learning (Accessed: 22 July 2025)

Bennett, K., Stander, K., Buwanabala, J., Fraser Johnson, S., Mashru, A. and Dhesi, L. (2024) Diversity Data Guide 2024: Guidance on the collection and use of data to enhance workforce EDI . July 2024. Available at https://www.pwc.co.uk/human-resource-services/pdf/diversity-data-guide-data-collecting-analysing-2024.pdf (Accessed: 23 July 2025)

Bergaron, D. & Loignon, A. (2024) What is active listening? Center for Creative Leadership, 1 September 2024. Available at https://www.ccl.org/articles/leading-effectively-articles/coaching-others-use-active-listening-skills/ (Accessed: 22 July 2025)

Business in the Community (no date) Race at work: Key resources for workplace equality. Available at https://www.bitc.org.uk/race/resources/ (Accessed: 23 July 2025)

D&I Leaders (no date) The Global Diversity, Equity & Inclusion Benchmarks (GDEIB). Available at https://dileaders.com/gdeib/ (Accessed: 24 July 2025)

Ellsworth, D., Goldstein, D. & Schaninger, B. (2021) Inclusion doesn’t happen by accident: Measuring inclusion in a way that matters. McKinsey blog post 16 Feb 2021. Available at https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/the-organization-blog/inclusion-doesnt-happen-by-accident-measuring-inclusion-in-a-way-that-matters (Accessed: 24 July 2025)

GDEIB (no date) Diversity, Equity and Inclusion Standards for Organizations Around the World. Available at https://globaldeibenchmarks.org/ (Accessed: 24 July 2025)

Humphrey, J. (2015) 6 communication tips that promote workplace diversity. Fast Company blog post 10 June 2015. Available at https://www.fastcompany.com/3051833/6-communication-tips-that-promote-workplace-diversity (Accessed: 22 July 2025)

Kelly, R. (2024) 25+ Examples of helpful diversity statements. ONGIG updated 24 March 2024. Available at https://blog.ongig.com/diversity-and-inclusion/10-examples-of-the-best-diversity-statements/ (Accessed: 22 July 2025)

Knight, R, (2015) How to run a meeting of people from different cultures. Harvard Business Review 4 December 2015. Available at https://hbr.org/2015/12/how-to-run-a-meeting-of-people-from-different-cultures (Accessed: 23 July 2025)

Miro (no date) SOAR analysis template. Available at https://miro.com/templates/soar-analysis/ (Accessed: 23 July 2025)

People Builders (no date) Emotional Intelligence is at the Heart of Diversity and Inclusion, blog post. Available at https://www.peoplebuilders.com.au/blog/emotional-intelligence-is-at-the-heart-of-diversity-and-inclusion (Accessed: 22 July 2025)

Perry, E. (2021) How to build resilience in the workplace. Better Up blog post 9 Aug 2021. Available at https://www.betterup.com/blog/how-to-build-resilience-why-resilience-is-a-top-skill-for-the-workplace (Accessed: 25 July 2025)

PwC & The Investment Association (2021) Diversity Data Guide. Available at https://www.theia.org/sites/default/files/2024-07/ia-diversity-data-guide-2021.pdf (Accessed: 23 July 2025)

Quick Books Canada (2016) Why SOAR Analysis May Be Better Than SWOT Analysis. Blog post 30 Dec 2016. Available at https://quickbooks.intuit.com/ca/resources/running-a-business/why-soar-analysis-may-be-better-than-swot-analysis/ (Accessed: 23 July 2025)

Romansky, L., Garrod, M., Brown, K. & Deo, K. (2021) How to measure inclusion in the workplace. Harvard Business Review blog post 27 May 2021. Available at https://hbr.org/2021/05/how-to-measure-inclusion-in-the-workplace (Accessed: 23 July 2025)

Stavros, J.M. and Cole, M.L. (2015) Promoting the positive effects of team diversity through SOAR: An inclusive approach for strategic thinking, planning and leading. Chapter 26, Positive Organising in a Global Society. Routledge, New York. Abstract available at https://www.taylorfrancis.com/chapters/edit/10.4324/9781315794648-33/promoting-positive-effects-team-diversity-soar-jacqueline-stavros-matthew-cole (Accessed: 23 July 2025)

Sweeney, C. & Bothwick, F. (2016) Inclusive Leadership: The Definitive Guide to Developing and Executing an Impactful Diversity and Inclusion Strategy: - Locally and Globally. ‎Financial Times/ Prentice Hall; 1st edition

Tapia, A., Polonski, A., Kirtzman, F. & Gisbert, G. (2020) The Korn Ferry Diversity and Inclusion Maturity Model: A new understanding. Available at https://globewomen.org/globaldiversity/wp-content/uploads/2020/03/Korn-Ferry-Diversity-and-Inclusion-Maturity-Model-2020-Andres-Tapia.pdf (Accessed: 23 July 2025)

The Tap Network (no date) EDI&B Maturity Model: Assess how your organization is faring on your equity, diversity, inclusion, and belonging journey. Available at https://diversity.tapnetwork.ca/start-here/maturity-model/ (Accessed: 23 July 2025)

Verlinden, N. & Garcia, P. (2025) 13 Great Diversity and Inclusion Statement Examples To Inspire You in 2025. AIHR article. Available at https://www.aihr.com/blog/dei-statement-examples/ (Accessed 23 July 2025)

Walsh, S. (2018) 10 Tips for Better Continuous Learning. Anders Pink blog post 17 April 2018. Available at https://blog.anderspink.com/2018/04/10-tips-continous-learning/ (Accessed: 22 July 2025)

Washington, E. (2022) The 5 stages of DEI maturity. How to move from promises to results. Harvard Business Review article Nov-Dec 2022. Available at https://hbr.org/2022/11/the-five-stages-of-dei-maturity (Accessed: 23 July 2025)