References

Byrne, P. and Long, B. (1976) Doctors Talking to Patients, London, DHSS.

Calgary-Cambridge Guide (2015) Calgary-Cambridge Guide to the Medical Interview – Communication Process.

Harvey, K. and Koteyko, N. (2013) Exploring Health Communication: Language in Action, London, Routledge.

Laymouna, M., Ma, Y., Lessard, D., Schuster, T., Engler, K. and Lebouché, B. (2024) ‘Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review’, Journal of Medical Internet Research, 26(11).

ten Have, P. (1989) ‘The consultation as a genre’ in Torode, B. (ed.) Text and Talk as Social Practice, Dordrecht (NL) and Providence (RI), Foris Publications.