Acknowledgements

This course was written by Julie Charlesworth.

Some content from this week draws on material from Open University courses: P950 Better meetings (Course team: Monica Darlington, Mick Jones, Aude Leonetti, Pam Shakespeare and Roger Spear); and from B789 Book 7, Session 3 (by Rosemary Randall and Chris Cornforth).

Except for third party materials and otherwise stated (see FAQs [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] ), this content is made available under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 Licence .

Figure 1: © wavebreakmedia/shutterstock.com

Figure 2: © Rawpixel.com/shutterstock.com

Figure 3: © Photographee.eu/shutterstock.com

Figure 4: © Monkey Business Images/shutterstock.com

Figure 5: © docstockmedia/shutterstock.com

Every effort has been made to contact copyright owners. If any have been inadvertently overlooked, the publishers will be pleased to make the necessary arrangements at the first opportunity.

Don’t miss out:

1. Join over 200,000 students, currently studying with The Open University – http://www.open.ac.uk/ choose/ ou/ open-content

2. Enjoyed this? Find out more about this topic or browse all our free course materials on OpenLearn – http://www.open.edu/ openlearn/

3. Outside the UK? We have students in over a hundred countries studying online qualifications – http://www.openuniversity.edu/ – including an MBA at our triple accredited Business School.

You can now go to Week 7.