Skip to content
Skip to main content

About this free course

Become an OU student

Download this course

Share this free course

Working in the voluntary sector
Working in the voluntary sector

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.


Advisory, Conciliation and Arbitration Service (ACAS) (2016) Advisory booklet: Managing Conflict at Work, London, ACAS. Also available online at index.aspx?articleid=1218 [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] (Accessed 2 December 2016).
Be Mindful (2016) What is Mindfulness? [Online]. Available at (Accessed 27 July 2016).
Hackston, J. and Moyle, P. (2013) Stress Doesn’t Have To Be Distressing [Online]. Available at download/ item/ d295c4f96bb3495a976cb28205263f9c (Accessed 14 April 2016).
Health and Safety Executive (2016) Work related Stress, Anxiety and Depression Statistics in Great Britain 2014/15 [Online]. Available at statistics/ causdis/ stress/ index.htm (Accessed 14 April 2016).
NCVO Knowhow Nonprofit (2016) Managing Conflict [Online]. Available at people/ staff/ team-communication-motivation-and-engagement/ managing-conflict (Accessed 14 April 2016).
NHS Scotland (2016) Steps to Deal with Stress [Online]. Available at uploads/ documents/ 5828-Steps%20to%20deal%20with%20stress%20-%20Feb16.pdf (Accessed 14 April 2016).
Williams, M. and Penman, D. (2011) Mindfulness: A Practical Guide to Finding Peace in a Frantic World, London, Piatkus.
You can now return to the course page.