Working in the voluntary sector
Working in the voluntary sector

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.


Advisory, Conciliation and Arbitration Service (ACAS) (2016) Advisory booklet: Managing Conflict at Work, London, ACAS. Also available online at index.aspx?articleid=1218 [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] (Accessed 2 December 2016).
Be Mindful (2016) What is Mindfulness? [Online]. Available at (Accessed 27 July 2016).
Hackston, J. and Moyle, P. (2013) Stress Doesn’t Have To Be Distressing [Online]. Available at download/ item/ d295c4f96bb3495a976cb28205263f9c (Accessed 14 April 2016).
Health and Safety Executive (2016) Work related Stress, Anxiety and Depression Statistics in Great Britain 2014/15 [Online]. Available at statistics/ causdis/ stress/ index.htm (Accessed 14 April 2016).
NCVO Knowhow Nonprofit (2016) Managing Conflict [Online]. Available at people/ staff/ team-communication-motivation-and-engagement/ managing-conflict (Accessed 14 April 2016).
NHS Scotland (2016) Steps to Deal with Stress [Online]. Available at uploads/ documents/ 5828-Steps%20to%20deal%20with%20stress%20-%20Feb16.pdf (Accessed 14 April 2016).
Williams, M. and Penman, D. (2011) Mindfulness: A Practical Guide to Finding Peace in a Frantic World, London, Piatkus.
You can now return to the course page.

Take your learning further

Making the decision to study can be a big step, which is why you'll want a trusted University. The Open University has 50 years’ experience delivering flexible learning and 170,000 students are studying with us right now. Take a look at all Open University courses.

If you are new to University-level study, we offer two introductory routes to our qualifications. You could either choose to start with an Access module, or a module which allows you to count your previous learning towards an Open University qualification. Read our guide on Where to take your learning next for more information.

Not ready for formal University study? Then browse over 1000 free courses on OpenLearn and sign up to our newsletter to hear about new free courses as they are released.

Every year, thousands of students decide to study with The Open University. With over 120 qualifications, we’ve got the right course for you.

Request an Open University prospectus371