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5.2 Assessing feedback

Not all feedback is equal. The following activity gives you practice in assessing the usefulness of feedback, with the aim of helping you understand what makes for good feedback.

Activity 7 Assessing feedback

Timing: Allow approximately 10 minutes

Imagine you are designing a software system to manage annual leave for a large company. You have been given the following feedback on its design from five different individuals:

  • A.I like your design, it clearly took you a lot of time.
  • B.I really like this. There are some really nice aspects. You seem to have addressed in your software design all the requirements. I would just like to say that maybe you could try thinking about how easy the system is to modify.
  • C.I don’t like this design. You haven’t spent enough time on it.
  • D.Your design does not allow for adding TOIL.
  • E.In your design you have allowed for adding new leave but have not considered how to input leave into the system retroactively (i.e. where leave has already been taken but has not been put in the system).

For each of the above, think about how easy it would be to understand what needs to be changed in the annual leave booking system.