Skip to content
Skip to main content

About this free course

Become an OU student

Download this course

Share this free course

Collaborative problem solving for community safety
Collaborative problem solving for community safety

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.


Ackoff, R. L. (1979) ‘The Future of Operational Research is Past’, The Journal of the Operational Research Society,vol. 30, no. 2, pp. 93–104.
Bazerman, M. (1998) Judgement in Managerial Decision Making, New York, John Wiley.
Cialdini, R. B. (2001) Influence: Science and Practice, Boston, Allyn and Bacon.
Deal, T.E. and Kennedy, A.A. (1982) Corporate cultures: the rites and rituals of corporate life, Harmondsworth, Penguin. 
Himmelman, A.T. (1996) ‘On the theory and practice of transformational collaboration: from social service to social justice’, in Huxham, C. (ed.) Creating Collaborative Advantage, London, Sage.
Kipling, R. (1902) ‘The Elephant’s Child’, in Just so Stories.
Lewin, K. (1947) ‘Frontiers in group dynamics: concept, method, and reality in social science, social equilibria, and social change’, Human Relations, vol. 1, no. 1, pp. 5–41.
Loftus, E. and Palmer, J. (1974) ‘Reconstruction of automobile destruction: an example of the interactions between language and memory’, Journal of Verbal Learning and Verbal Behavior, vol. 13, pp. 585–589.
PCSO Operational Handbook (2016), pp. 41-42.
Rittel, H. (1972) ‘On the Planning Crisis: Systems Analysis of the ‘First and Second Generations’, Bedriftskonomen, vol. 8.