Week 4: Effective communication skills for team performance
Introduction
To begin Week 4, first watch the following video in which Lynne Johnson introduces the week.

Transcript
By the end of this week, you will be able to:
- outline some of the key skills needed for effective teamwork
- consider how effective the communication skills have been in teams you have been part of
- explain four models of decision making
- understand how to give feedback effectively.