This free course was written by Lynne Johnson. It was first published in February 2019.
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Figure 1: Ollyy/Shutterstock
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Figure 3: Images by Trista; Getty Images
Figure 4: creativesunday2016; iStockphoto.com
Figure 5: taken from: https://eatthistable.wordpress.com/ © unknown
Section 2 video: ‘The Art of Feedback’; Idea 4U
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