Skip to content
Skip to main content

About this free course

Become an OU student

Download this course

Share this free course

Collaborative leadership in voluntary organisations
Collaborative leadership in voluntary organisations

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

2.2 Communicating the unknown

In the previous section, you read an extract from an interview with Filo, an elder, indigenous member of her community. You will now reflect on how you can support other people in your organisation in exploring unknown territory.

Activity 2 Helping others explore the unknown

Timing: Allow about 10 minutes

What kind of things could you do if you were confronted with a similar situation to this in your organisation: of someone trying to communicate something of importance to them but struggling to find the words?

Spend 10 minutes reflecting on how you might approach the situation.


Too often in organisations people are made to feel embarrassed if they want to speak up but stumble over their words. That is a shame because these moments are important – a sign that someone is circling something that matters to them but that they can’t quite put their finger on. It is precisely at this point that people need the support of their colleagues. In the next section you will unpack some ideas as to how this support can be offered.