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Sure, I know how to talk to people!
Sure, I know how to talk to people!

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2 Research into difficult conversations

Sometimes in life people have to have difficult conversations. Examples of difficult conversations might include ending romantic relationships, communicating disapproval to children about bad behaviour, and managing a staff member whose performance is problematic at work.

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Figure 1 Police suspect interview

Another excellent example of a really difficult conversation is a police suspect interview. In the next section, you will learn more about the research relating to these challenging conversations.