Introducing the voluntary sector
Introducing the voluntary sector

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Introducing the voluntary sector


Arnstein, S. (1969) ‘A ladder of participation in the USA’, Journal of the American Institute of Planners, vol. 35, no. 4, pp. 216–24 [Online]. Available at sherry-arnstein/ ladder-of-citizen-participation.html [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)] (Accessed 30 June 2015).
Beresford, P. (2004) ‘Service users, social policy and the future of welfare’, Critical Social Theory, vol. 21, no. 4, pp. 494–512.
Beresford, P. (2010) A Straight Talking Introduction to Being a Mental Health Service User, Ross-on-Wye, PCCS Books.
Charity Commission (2000) Users on Board: Beneficiaries Who Become Trustees (CC24) [Online]. Available at Publications/ cc24.aspx (Accessed 30 June 2015).
The Collins Online Dictionary (n.d.) Empower [Online]. Available at dictionary/ english/ empower (Accessed 29 January 2016).
Mehta, P. (2014) ‘How charities can empower their service users – a case study’, Guardian, 9 April [Online]. Available at voluntary-sector-network/ 2014/ apr/ 09/ how-to-empower-service-users-charity (Accessed 14 July 2015).
POhWER (2014) POhWER’s Annual Report, 2013–2014 [Online]. Available at about-us/ our-annual-reports (Accessed 30 June 2015).

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