1.1 Student support team (SST) adviser
In this first video Zach Keaton, a senior adviser, tells you about the how your student support team can help you out and what advice they can give you.
Download this video clip.Video player: ind_1_student_support_team_final.mp4
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Transcript
ZACH KEATON
Hello, my name is Zach Keaton, and I'm one of the senior advisors for your student support team. Here at you student support team, we can help you by placing support if you have a disability or health issue that may be impacting your studies. We can also look at-- help you plan your future studies with the Open University-- what modules to choose-- what qualification is right for you? We can also look at skills for study, and take you, and direct you to places, which are going to help you throughout your journey while you're gaining your qualification. You can contact your student support team by either getting in touch with your Student Home, or you can give us a call. Our offices are open Monday to Friday and on Saturdays. So if you have any questions, or queries, or anything really that you're not sure of-- anything to do with the OU-- please don't hesitate to get in touch. It's always great to hear from you. Thank you.
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If you have a question that is specifically about the content of your module it is better to contact your tutor in the first instance.
In the next section you’ll learn about the role of your tutor.