Everyday English 1
Everyday English 1

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Everyday English 1

Speaking and listening

Introduction

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Transcript

NARRATOR
Speaking and listening is our most used form of communication. Well, in most situations anyway. And wherever we are, it's good to understand the different ways in which we speak and listen. [Shhh]. And when it comes to getting a job, employers often list good verbal communication at the top of the things they look for in employees.
There are some key aspects of speaking and listening to look at, such as clarity, speed, and volume, and how you might speak differently in different situations. You'll also look at the importance of listening and other nonverbal forms of communication, [hooting] all of which will help you gain qualifications beyond this course and get better at speaking and listening in everyday life.
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For most people, speaking and listening is the part of English they do the most. From short ‘hellos’ or commands to our dogs, to detailed discussions to plan for tomorrow’s work, to telling a story, we all speak and listen throughout the day, every day.

People typically speak thousands of words a day and hear even more, especially if you count television and radio.

Employers regularly say that being able to speak clearly and confidently and to listen carefully is the most important English skill they look for in their employees. Good speaking and listening skills are vital in almost every workplace to communicate effectively with customers, colleagues and managers.

This session is the longest in the course but is broken up into clear and easily manageable sections to help you in your studies.

If you are doing this course to prepare you for either the Functional Skills English Level 1 qualification or the Essential Skills Wales Communication Level 1 qualification, remember that speaking and listening is an important part of both programmes.

  • For the Functional Skills English Level 1 qualification, the speaking and listening assessment consists of two assessed discussions. You must pass them both to gain the Level 1 qualification.

  • For the Essential Skills Wales Communication Level 1 qualification, there are two parts: a controlled task and a confirmatory test. The controlled task includes a speaking and listening assessment in the form of a small group discussion, as well as a reading and a writing assessment.

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