This free course, Mastering systems thinking in practice, provides a primer for someone wanting to take the postgraduate qualifications in Systems Thinking in Practice. It will help you develop new ways of thinking about and approaching situations that cross multiple discipline and skill boundaries. You will learn to think more holistically ...

Recent decades have seen an array of news stories where risk management failings have undermined an organisation and dented the credibility of its management. These failings have led to the demise of some companies – for example Lehman Brothers, World-Com and Enron. Worse than this, in many instances the failings have resulted in deaths and ...

To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work ...

All organisations must find new ways that benefit both their stakeholders and society. This means constantly improving their processes, goods and services. In the 21st century, new ideals of collaboration, inclusion, and equality are challenging more narrow market-based notions. This free course, Understanding organisational value, will explore ...

This free online course, Working in the voluntary sector, will introduce you to some of the main activities carried out by volunteers and staff, will give you some background on how different organisations work and will provide you with knowledge and skills you can apply to your own work or volunteering, as well as to your every day life.