3.2 The Theory of Basic Human Values
The second activity in this session introduces research based on the work of a prominent psychologist, Shalom H. Schwartz, which analyses human values.
Activity 3.2: Introducing the Theory of Basic Human Values
Shalom H. Schwartz is an Israeli social psychologist who has conducted extensive quantitative research on human values across the world.
The Theory of Basic Human Values is based on surveys conducted with over 60,000 people, and posits that there are 10 distinct, universal values. In turn, these are categorised into four higher-level groups:
Openness to change
- Self-direction – Motivations include independent thought and action. Individuals value choice, creativity, exploration.
- Stimulation – Motivations relate to innovation, excitement and overcoming challenges.
Self-enhancement
- Hedonism – Individuals who derive motivation from pleasure or sensuous fulfilment.
- Achievement – Personal success through demonstrating competence according to social standards.
- Power – Relates to having social status and prestige, control or influence over people and resources.
Conservation
- Security – Individuals tend to prioritise safety and stability.
- Conformity – Motivated by social acceptance, including restraint of actions, inclinations, and impulses likely to upset convention.
- Tradition – Respect, commitment, and acceptance of the customs and ideas that one's culture or religion provides.
Self-transcendence
- Benevolence – Preserving and enhancing the welfare of those with whom one is in frequent personal contact.
- Universalism – Understanding, appreciation, tolerance, and protection for the welfare of all people and for nature.
Other
- Spirituality was initially considered as an additional eleventh value in an earlier version of the theory. However, based on surveys across different cultures, it was found not to exist everywhere.
Activity 3.3: Making sense of Schwartz
- Which of the following Schwartz values do you most associate with SMEs?
- Self-direction
- Stimulation
- Hedonism
- Achievement
- Power
- Security
- Conformity
- Tradition
- Benevolence
- Universalism
Answer
Given what we know about the extreme heterogeneity of the SME population, it is too simplistic to attribute particular sets of values to SMEs. The organisational values of small organisations can be as varied as they are for individuals.
However, this question reveals some interesting insights from course participants (including you) about the values they associate with the businesses they have worked with.
The Theory of Basic Human Values will be revisited later, when you will get a chance to use the diagram interactively.
Thinking point
We have seen how the Schwartz Theory of Human Values identifies different types of values, and have started to look at how the personal values held by SME owners, managers and even business advisors might vary. We have also noted that organisations may be associated with a particular set of values, adding further to the complexity of the situation.
Watch this short video (4 minutes) in which several business advisors describe how they currently make use of values when they are working with clients.
Transcript
Using values as part of the engagement process
[MUSIC PLAYING]
[How do you make use of values in your day-to-day work?]
[MUSIC PLAYING]
How might you take these different personal and organisational values into account in your own working practice?
3.1 The ‘values-based’ approach