11.1.5  Recognition of the needs of people with mental health problems

As a consequence of their mental illness, people with mental health problems often have difficulty with functioning in normal daily life. They are likely to want more attention, love and affection. They may also complain a lot and express dissatisfaction with their family and other significant individuals. This does not mean that the individual is finding fault with others and should not be responded to in any judgemental manner. In such situations you can react by saying it is understandable to feel this way when having such an illness.

11.1.4  Encouraging emotional expression

11.1.6  Reassurance