11.1.8  Maintain confidentiality

Patient confiding in a healthworker

As a healthworker, you are likely to get private and sensitive information from a client during the assessment and management process. It is very important to maintain confidentiality, that is, to keep the information private and not to share it with anyone outside the medical team involved in taking care of the person. Your duty is to assure clients that their information will be kept confidential and to ensure that it remains so. This will help in building trust between you and your client.

11.1.7  Non-judgemental attitude

11.2  Management of people with mental illness