Summary of Study Session 11

In Study Session 11, you have learned that:

1. In the process of helping people with mental illness, it is important to recognise your own reaction towards your client and try to control it. Your clients are sensitive to your approach and respond accordingly.
2. Calling the client by their name, listening to them with interest, understanding and respecting their views about illness are some important principles of a good approach to people with mental health problems.
3. There are several methods, such as talking to relevant individuals in your community, to identify people with mental health problems.
4. There are situations that require emergency care. You should respond to these situations in different ways depending on the type of problems observed. Emergency situations require an urgent referral; non-emergency cases can be referred using the regular referral system.
5. After a person with mental health problems is identified and referred to the health centre, they should be followed up to ensure their future wellbeing.