References

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Health and Safety Executive (HSE) (2015) What is Stress? [Online]. Available at www.hse.gov.uk/ stress/ furtheradvice/ whatisstress.htm (Accessed 4 December 2015).
National Careers Service (2015) Job Profiles - Healthcare Assistant [Online]. Available at https://nationalcareersservice.direct.gov.uk/ advice/ planning/ jobprofiles/ Pages/ healthcareassistant.aspx (Accessed 4 December 2015).
Office for National Statistics (ONS) (2014), Sickness absence in the labour market: February 2014 [Online]. Available at www.ons.gov.uk/ employmentandlabourmarket/ peopleinwork/ labourproductivity/ articles/ sicknessabsenceinthelabourmarket/ 2014-02-25
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Skills for Care (2015a) The Care Certificate: Workbook 2 Your Personal Development [Online]. Available at www.skillsforcare.org.uk/ Document-library/ Standards/ Care-Certificate/ Standard%2013%20CC%20Workbook.pdf (Accessed 7 December 2015).
Skills for Care (2015a) The Care Certificate: Workbook 13, Health and Safety [Online]. Available at http://www.skillsforcare.org.uk/ Document-library/ Standards/ Care-Certificate/ Standard%2013%20CC%20Workbook.pdf (Accessed 7 December 2015).
The Open University (2015) K101 Learning Guide 4: Developing care relationships, Milton Keynes, The Open University.
Unison (2011) UNISON Duty of Care Handbook, London, Unison.