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How can we help you?

Updated Friday 20th April 2018

Do you have a question that you'd like to ask the OpenLearn team? Look no further, we're here to help.

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Before you contact OpenLearn, please bear in mind that we are a small team working with limited resources, so do please check the sections below, or our main FAQ page first to see whether this answers your question.

If you need to contact the The Open University about anything other than OpenLearn, try the main Open University contact us section

  • Before you contact us, have you checked the FAQs?
  • If your query is regarding how to find your Statement of Participation or digital badge after completing your course please note that these take approximately 24 hours to appear in your My Achievements section in your OpenLearn Profile.
  • If you can't find the answer that you are looking for, please contact us at and we will try to respond as soon as possible.






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For further information, take a look at our frequently asked questions which may give you the support you need.

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