In this free course, Digital innovation in social care and social work, you have learned about how technology and digital tools, such as apps and smart assistive technology in the home, is changing social care. You have examined some of the promises and pitfalls of technology; for example, thinking through who is using the technology to transform their care experience and how and whether it works for them. There are lots of challenges of incorporating technology including the anxiety around using new products as well as the fact that many people are digitally excluded to the extent that millions of people have never been online. These are important lessons to bear in mind when designing a digital strategy for an entire nation.
This OpenLearn course is an adapted extract from the Open University course.