Glossary

Citizens’ rights

Citizens’ rights derive from legislation and regulation support by the state in any given jurisdiction. They may also refer to supposed or proposed rights that could be enacted and supported by a state. Such rights tend to be generic in nature, for example, related to human rights, that is rights to be free from discrimination, persecution, or freedom of movement, speech, or similar.

Consumers’ rights

Consumers’ rights can be seen as a subset of citizens’ rights, in that they are, or proposed to be, rights supported by a state in the particular field of consumer legislation and regulation, and concern the goods and services that are exchanged in any marketplace.

Seneca

Seneca the Younger (4 BCE–65 CE), fully Lucius Annaeus Seneca, known as Seneca; philosopher, playwright and adviser to the Roman Emperor Nero (between 54 and 62 CE) compelled to commit suicide by Nero in 65 CE.

Stakeholders

A person, group or organisation with an interest in a project, so citizens, service users, as well as health and social care practitioners (and their managers) are all ‘stakeholders’ in health and social care.