5 Appropriate use of technology
As you have seen, the increase in the number of virtual teams has been accelerated by the global pandemic and made possible by further developments in technology.
One key consideration that must not be underestimated is the technological skill base of the team. An awareness of the views and competence of different team members must be taken into account.
When introducing different forms of technology to a team who might be resistant to change or lack confidence in their abilities, it is important to be clear about why and how the technology should be used, and the positive impact it is likely to have on the team.
