Week 6: Diversity in teams
Introduction
Welcome to Week 6 of the course.
In Week 5, you learnt about effective communication and looked at different techniques for some of the most important aspects of cohesive teamwork, such as giving feedback, resolving conflicts and reaching a consensus with fellow team members.
This week, you will turn your attention to team diversity. There is a growing recognition that diversity within teams can lead to significant advantages, both for team members and the businesses they work for. However, difference can also lead to conflict, and you’ll explore how ‘value diversity’ plays a key role in this.
To begin Week 6 watch the following introduction from Lynne Johnson.

Transcript
[MUSIC PLAYING]
By the end of this week, you will be able to:
- understand what ‘diversity’ means
- explain a range of factors contributing to increased diversity in the workplace today
- recognise diversity in some of the teams that you observe or belong to
- identify what some organisations are doing today to foster diversity.