In Week 1 we examined the importance of active listening and empathy as key skills of policing. One particularly relevant area of application of this is in terms of recognising vulnerability in service users and members of the public. While there are different frameworks for understanding and assessing vulnerability in people, at the end of the day they rely on the ability of those working with them – including those involved in Community Policing – to actively listen and engage with them with empathy.
In week 2 you will begin by considering how to gather and make sense of information about the community you work and/or live in. You will then look at the kinds of stakeholder groups involved in community safety work, and how to build and use a personal network to support your own contribution.
You can now go to Week 2.