Skip to content
Skip to main content

About this free course

Become an OU student

Download this course

Share this free course

Understanding mental capacity
Understanding mental capacity

Start this free course now. Just create an account and sign in. Enrol and complete the course for a free statement of participation or digital badge if available.

1.1 Learning disabilities and communication

Someone with a learning disability is more likely than other people to have impaired mental capacity for decision making in at least some areas of their lives. However, the legal and age-related presumption of capacity still applies. Assessors of mental capacity need to approach every case with an open mind, although it would be patronising and hurtful to parents and carers for assessors to start with exaggerated and overly-optimistic assumptions of mental capacity where clearly the person has profound mental impairment.

Whatever the level of impairment, establishing the best method for communicating is essential for maximising the possibility of hearing the person’s views, both verbally (if possible) and non-verbally.

Activity _unit7.1.2 Activity 2 Communication and learning disability

Timing: Allow about 30 minutes

1. Watch the video below in which people with learning disabilities give their own advice on how to communicate better with them. The video is produced by CHANGE, a human rights organisation led by disabled people.

Download this video clip.Video player: Communicating with people who have learning disabilities
Copy this transcript to the clipboard
Print this transcript
Show transcript|Hide transcript
Video _unit7.1.2 Communicating with people who have learning disabilities
Interactive feature not available in single page view (see it in standard view).

2. Now look at one of the resources below and in the text box below, note the non-verbal ways in which communication may be enhanced.

To use this interactive functionality a free OU account is required. Sign in or register.
Interactive feature not available in single page view (see it in standard view).


Clearly, communicating effectively with someone whose mental capacity you are assessing is essential. It is important to have a respectful, non-patronising and facilitating approach, to take time, to speak at a speed that matches the person’s ability to understand, and, above all, be prepared to use a range of different methods.