Glossary

Turbulence:

situations where events, demands and support interact and change in highly variable, inconsistent, unexpected or unpredictable ways.

Diversity:

demographic differences among members; differences in perspectives resulting in potential behavioural differences among cultural groups; identity differences among group members in relation to other groups. In a leadership context, diversity is about recognising the value of difference, about embracing and using the different ideas, perspectives, expertises, life experiences and cultural backgrounds that people bring in a task, team, organisation or community.

Inclusiveness:

achieving good outcomes for all – a win/win scenario that increases resources for all members.

Zero-sum leadership:

ensuring that one individual, group, team, or organisation wins at the expense of others – a win/lose scenario in which resources remain the same but are transferred from one party to another.

Positive-sum leadership:

achieving good outcomes for all – a win/win scenario that increases resources for all members.

Negative-sum leadership:

ensuring survival in a fiercely competitive environment where the total resource is decreasing – in this scenario even the winner only just survives; the loser is in serious trouble and may not survive at all.