The role of social media in marketing
Seth Goldstein, co-founder and CEO of SocialMedia.com, discusses the changing role of social media and its impact in developing a marketing strategy:
Need some advice and inspiration?
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Retail marketing
This free course, Retail marketing, explores how retailers use marketing to communicate with their customers, considering definitions of retailing and consumers, the basics of communications, before moving on to look at different forms of marketing communications and advertising used by retailers.
Free course
8 hours
Level: 1 Introductory
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Business Bursts: Marketing
There are many motivations for businesses to get their marketing right - Business Bursts examines how these messages are getting ever more sophisticated.
Video
Level: 1 Introductory
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Customer Service: Expert's Corner with Professor Sally Dibb
Professor Sally Dibb answers questions on customer service in business, including how globalisation affects brands and why is customer relationship management so important?
Article
Level: 2 Intermediate
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Can Starbucks sell coffee to the Italians?
A few years back, internet wags had fun pretending Starbucks was about to start selling its coffee in Italy. Now, life is imitating LOLs.
Article
Level: 1 Introductory
Other materials
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How to be a successful salesperson
Gain some useful tips on the skills required to be a good salesperson and guidance to help you on your way.
External link
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Planning your marketing
This source contains a range of material about marketing - and includes a clip of Hermann Hauser, tech entrepreneur, sharing his thoughts on business marketing.
External link
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A day in the life of an intern at Debenhams
An assistant merchandising intern describes the recruitment process, a typical day in retail, as well as the expectations and learnings they encountered.
External link
What does a buyer actually do?
As part of this documentary series for British Vogue, you will hear about the role of a fashion buyer, and how trend forecasting works in the industry.
See more at http://www.vogue.co.uk/series/series-1-the-future-of-fashion-with-alexa-chung
National Careers Service links
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Sales administrator
Click on this link to find out what a sales administrator does
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Market researcher
Click on this link to find out what a market researcher does
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Retail merchandiser
Click on this link to find out what a retail merchandiser does
icould links
icould is a site that provides career guidance based on real world experiences, providing an inside view of many different jobs, and tips on how to get there. They have over 1000 personal video stories, and every page contains detailed job information and insightful practical advice.
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Sales trainee
A sales trainee describes their role
External link
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Marketing assistant
A marketing assistant describes their role
External link
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