All organisations must find new ways that benefit both their stakeholders and society. This means constantly improving their processes, goods and services. In the 21st century, new ideals of collaboration, inclusion, and equality are challenging more narrow market-based notions. This free course, Understanding organisational value, will explore ...

Operations management is one of the central functions of all organisations. This free course, Understanding operations management, will provide you with a basic framework for understanding this function, whether producing goods or services or in the private, public or voluntary sectors. In addition, this OpenLearn course discusses the role of ...

This free course, Understanding and managing risk, provides an introduction to financial risk management. The processes of risk identification, risk measurement and risk management are explored. The course then goes on to examine reputational risk and operational risk. It concludes with an examination of the subject of behavioural finance and ...

To succeed in management you need good interpersonal skills, you need to understand how to deal with other people. This free course, The importance of interpersonal skills, will help you gain an awareness of your own skills and understand that an awareness of the interpersonal skills of others can help us enormously in dealing with the work ...

Do you want to change jobs, are you just starting in the job market or may be returning after a break? If so, then this free course, Succeed in the workplace, is for you. It will help you explore career opportunities. You will also gain the skills to write strong CVs and application forms, and to handle different types of interviews. By the end ...

Recent decades have seen an array of news stories where risk management failings have undermined an organisation and dented the credibility of its management. These failings have led to the demise of some companies – for example Lehman Brothers, World-Com and Enron. Worse than this, in many instances the failings have resulted in deaths and ...

This course introduces projects, what they are, how they come about, responses to problems and planning. It explores the role of key players including the project manager, feasibility studies, decision making and project life cycles.

Stand out for the right reasons with this free course on personal branding. Learn how to identify your strengths, showcase your skills authentically, and use the right tools to build a professional image that attracts opportunities - whether you’re advancing in your current role or seeking something new.

Gain the necessary skills to manage your personal finances: managing budgets, debts, investments, property purchase, pensions and insurance.

This free course, Managing and managing people, will introduce you to the world of management. We will be looking at a range of topics, including what managers do, what skills they require, and how you can develop as a manager.