Work skills
Enhance your work skills without committing to full-time study.
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level 1: introductory icon
Money & Business
Three principles of a coaching approach
This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.
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level 1: introductory icon
Health, Sports & Psychology
Social care in the community
Social care involves the challenge of supporting people who, for a variety of reasons, are unable to function without assistance or supervision. This free course, Social care in the community, focuses on one important area of social care, home care for older people.
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level 1: introductory icon
Digital & Computing
Presenting information
Tables and charts are a great way to present numerical information in a clear and concise form. This free course, Presenting information, explains how to use the Windows calculator to carry out basic operations and calculate percentages. You will then learn how to use charts and tables to represent and interpret information.
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level 1: introductory icon
Money & Business
An introduction to public leadership
In this free course, An introduction to public leadership, you will learn more about leadership in the context of public service provision, by public sector organisations, community and voluntary groups, and political bodies.
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level 3: advanced icon
Money & Business
Workplace learning with coaching and mentoring
In this free course, Workplace learning with coaching and mentoring, you will consider theoretical and practical issues in planning and managing learning and talent development programmes in your organisation. You will also explore ideas about coaching and mentoring; both are prominent learning and development tools in contemporary ...
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level 1: introductory icon
Education & Development
Working with young people: roles and responsibilities
In this free course, Working with young people: roles and responsibilities, we look at the roles that are taken when working with young people. We focus on what those working with young people actually do, starting with some analysis of roles. We show that, in the context of work with young people, the term is more than simply a statement about ...
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level 3: advanced icon
Money & Business
Working in groups and teams
This free course, Working in groups and teams, explores team working from start to finish. It looks at how successful teams are created, roles within a team, the life cycle of a team, how to manage conflict within teams and evaluating team performance.
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level 1: introductory icon
Money & Business
Using voluntary work to get ahead in the job market
This free course, Using voluntary work to get ahead in the job market, explores how engaging in voluntary work can enhance your employment opportunities
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level 3: advanced icon
Money & Business
Understanding operations management
Operations management is one of the central functions of all organisations. This free course, Understanding operations management, will provide you with a basic framework for understanding this function, whether producing goods or services or in the private, public or voluntary sectors. In addition, this OpenLearn course discusses the role of ...
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level 3: advanced icon
Money & Business
Developing your skills as an HR professional
This free course, Developing your skills as an HR professional, will help you to develop some of the skills you will need to be effective as an HR professional. You will practise learning reflectively and you will also develop the skills of organising yourself, managing time and stress, and working in teams or groups.
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level 3: advanced icon
Digital & Computing
Successful IT systems
Information technology (IT) systems are a critical part of our world, in business and the public and voluntary sectors. They are often highly complex and interconnected combinations of technology, organisations and people. Success and failure of IT systems can be seen in many different settings. Many are highly successful; others fail, sometimes...
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level 1: introductory icon
Money & Business
Understanding management: I'm managing thank you!
This free course, Understanding management: I'm managing thank you! provides you with a set of ideas for developing your approach to managing your own work what we might call self-management. In order to do this, we will examine some of the key processes of management decision making, such as allocating time, staff, physical and financial ...
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