Work skills
Enhance your work skills without committing to full-time study.
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level 1: introductory icon
Money & Business
Justice, fairness and mediation
This free course, Justice, fairness and mediation, considers the concepts of justice and fairness from various perspectives but mainly focuses on effective policing and community empowerment.
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level 1: introductory icon
Money & Business
Collective leadership
This free course, Collective leadership, will give you an insight into the importance of how to be a more effective leader, and how to better engage and work with ‘followers’ in an organisational setting.
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level 2: intermediate icon
Money & Business
Developing high trust work relationships
Learn about trust in the organisational context. This free course, Developing high trust work relationships, introduces the concept of trust, what it means to you and how it may affect your organisation.
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level 1: introductory icon
Digital & Computing
Presenting information
Tables and charts are a great way to present numerical information in a clear and concise form. This free course, Presenting information, explains how to use the Windows calculator to carry out basic operations and calculate percentages. You will then learn how to use charts and tables to represent and interpret information.
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level 3: advanced icon
Money & Business
Marketing communications as a strategic function
Marketing communications help to define an organisation's relationship with its customers. This free course, Marketing communications as a strategic function, emphasises the strategic importance of such communication and its long-term effect on consumers. Communication models can act as a predictive guide, but in the end it is important to ...
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level 1: introductory icon
Education & Development
Working with young people: roles and responsibilities
In this free course, Working with young people: roles and responsibilities, we look at the roles that are taken when working with young people. We focus on what those working with young people actually do, starting with some analysis of roles. We show that, in the context of work with young people, the term is more than simply a statement about ...
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Education & Development
How to say no at work without guilt or conflict
Setting boundaries at work can be challenging, but knowing how to say no effectively is an essential skill. Whether you're protecting your time, managing workload, or maintaining a healthy work-life balance, the way you communicate your refusal can make all the difference. Here’s how to do it with clarity and professionalism.
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level 2: intermediate icon
Money & Business
Leadership challenges in turbulent times
Welcome to Leadership challenges in turbulent times, a free course offered by the Open University. We are excited to join you on your journey to explore leadership in the turbulent times that we live in.
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level 3: advanced icon
Money & Business
Managing virtual project teams
Many projects are now ‘virtual’, i.e. some or all of the team are located remotely and may be working in different time zones. The project manager needs all the traditional soft skills, and more. This free course, Managing virtual project teams, looks at knowledge and techniques which underpin team selection and then consider the additional ...
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level 1: introductory icon
Education & Development
Early years team work and leadership
This free course, Early years team work and leadership, explores aspects of teamwork and leadership for early years practitioners.
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Education & Development
Bringing up problems at work (without making things worse)
Talking about problems at work can feel risky but it doesn’t have to be. This article explores how to raise issues constructively, using a simple framework that focuses on clarity, solutions and professionalism.
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level 3: advanced icon
Education & Development
Inclusive Leadership: Effecting change
This free course will enable leaders and aspiring leaders in a range of educational settings to reflect on key concepts for inclusive leadership. They will be introduced to the influence of values and emotions in leadership and consider how underpinning principles of social justice can change leadership relationships and interactions. Students ...
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