Work skills
Enhance your work skills without committing to full-time study.
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level 1: introductory icon
Money & Business
Introduction to business agility
This short course is designed for anyone leading change in their organisation at any level. It provides an introduction to core principles of business agility, with practical exercises, and is a base that can be built on with reference to the associated textbook and global public community of practice.
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Society, Politics & Law
Capacity and demand management
This free course, Capacity and demand management, is part of the series focusing on leadership, decision-making and communication in the context of policing within the community. This course focuses on the use of data to make decisions, using actions taken in managing capacity and demand as the applied example. The course uses examples not ...
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level 1: introductory icon
Money & Business
Difference and challenge in teams
This free course looks at how teams ‘travel’ together on a journey of development. Those journeys are hardly ever smooth. The course encourages you to recognise difference and challenge amongst individuals in the team who are pulling in different directions. It will help you identify where such challenges can be embraced for the benefit of your ...
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Education & Development
School business manager: Developing the role
There is an ongoing revolution in the running of state schools and this is making the position of the school business manager both significant and necessary. Government thinking, together with profound changes in society generally, will affect every institution both in terms of pedagogy and the physical environment, particularly technology and ...
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Education & Development
How to say no at work without guilt or conflict
Setting boundaries at work can be challenging, but knowing how to say no effectively is an essential skill. Whether you're protecting your time, managing workload, or maintaining a healthy work-life balance, the way you communicate your refusal can make all the difference. Here’s how to do it with clarity and professionalism.
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level 3: advanced icon
Education & Development
Inclusive Leadership: Collaborating for professional development
This free course will enable leaders and aspiring leaders in a range of educational settings to consider different approaches to leading inclusive professional development. Students will be introduced to concepts and practices for collaborative enquiry and contextually relevant professional development. They will be encouraged to reflect on how ...
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level 3: advanced icon
Education & Development
Leadership for inclusion: thinking it through
This course will help you to think about your professional educational situation and the ways in which you can develop your practices alongside others. It will provide you with a better understanding of competing values within the school system and how to identify and build upon opportunities to lead and collaborate in this context. You will ...
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level 1: introductory icon
Money & Business
Hybrid working: starting in the workplace
Starting in a new workplace – whether it’s your first 'proper' job after finishing your education, or the next step in developing your career – can be exciting and scary. If it’s a hybrid organisation, and your first day is in a remote location rather than a physical workplace, that can be even more disorientating. This course aims to help you ...
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Languages
Getting started with Chinese business culture essentials
Business dealings with China are on the increase. As a result, more and more organisations and business people are realising the need of doing more than just adhering to the rules of Chinese etiquette (such as presenting business cards with both hands) or the ‘dos and don'ts’ (such not opening gifts in front of your hosts) to have successful ...
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level 3: advanced icon
Money & Business
Marketing communications as a strategic function
Marketing communications help to define an organisation's relationship with its customers. This free course, Marketing communications as a strategic function, emphasises the strategic importance of such communication and its long-term effect on consumers. Communication models can act as a predictive guide, but in the end it is important to ...
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Education & Development
Bringing up problems at work (without making things worse)
Talking about problems at work can feel risky but it doesn’t have to be. This article explores how to raise issues constructively, using a simple framework that focuses on clarity, solutions and professionalism.
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level 3: advanced icon
Education & Development
Leadership for inclusion: what can you do?
This course will help you to develop your understanding of how to promote and support learning for all, within classrooms with a diverse student and staff population. It will encourage you to embrace your own capacity to lead at any level of an organisation. You will explore the tensions around collective responses and individualised challenges,...
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