Work skills
Enhance your work skills without committing to full-time study.
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Money & Business
Marketing communications as a strategic function
Marketing communications help to define an organisation's relationship with its customers. This free course, Marketing communications as a strategic function, emphasises the strategic importance of such communication and its long-term effect on consumers. Communication models can act as a predictive guide, but in the end it is important to ...
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Money & Business
Employee engagement
Engagement is a key buzzword in 21st century management. Strategic human resource management rests on the belief that people are the key to achieving competitive advantage. Employees need to be seen as assets to be developed, not costs to be controlled. This free course explores three key themes: employee engagement, employee involvement and ...
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Money & Business
Hybrid working: skills for leadership
This course will give you an opportunity to reflect on who you are as a hybrid leader and how you want to develop. It will help you understand how to empathise with your workforce and how to adapt your communication skills when working in the office and when working remotely. It will prompt you to start thinking about how you can encourage your ...
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Society, Politics & Law
Capacity and demand management
This free course, Capacity and demand management, is part of the series focusing on leadership, decision-making and communication in the context of policing within the community. This course focuses on the use of data to make decisions, using actions taken in managing capacity and demand as the applied example. The course uses examples not ...
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Education & Development
Leadership for inclusion: what can you do?
This course will help you to develop your understanding of how to promote and support learning for all, within classrooms with a diverse student and staff population. It will encourage you to embrace your own capacity to lead at any level of an organisation. You will explore the tensions around collective responses and individualised challenges,...
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Languages
Getting started with Chinese business culture essentials
Business dealings with China are on the increase. As a result, more and more organisations and business people are realising the need of doing more than just adhering to the rules of Chinese etiquette (such as presenting business cards with both hands) or the ‘dos and don'ts’ (such not opening gifts in front of your hosts) to have successful ...
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Education & Development
How to write a CV
A CV (curriculum vitae) is a brief account of your education, qualifications, skills and work-based experience, used mainly when applying for a job. Your CV is your first opportunity to tell an employer what you can do. A well written CV can make the difference between getting an interview and not being considered for the role.
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Money & Business
My career goal: Business and administrative
Do you have business acumen just waiting to be tapped? Find resources below to develop your communication and strategic skills, maybe even an apprenticeship to begin your career in business.
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Money & Business
Difference and challenge in teams
This free course looks at how teams ‘travel’ together on a journey of development. Those journeys are hardly ever smooth. The course encourages you to recognise difference and challenge amongst individuals in the team who are pulling in different directions. It will help you identify where such challenges can be embraced for the benefit of your ...
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Education & Development
Continuity and learning
This free course, Continuity and learning, has a practical and professional development focus. You will explore interactive dimensions of workplace learning: how people and workplace cultures create formal, informal, planned and unplanned opportunities to learn. You will read about 'biographical learning' research, where adults develop ...
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Money & Business
Using voluntary work to get ahead in the job market
This free course, Using voluntary work to get ahead in the job market, explores how engaging in voluntary work can enhance your employment opportunities
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Education & Development
School business manager: Developing the role
There is an ongoing revolution in the running of state schools and this is making the position of the school business manager both significant and necessary. Government thinking, together with profound changes in society generally, will affect every institution both in terms of pedagogy and the physical environment, particularly technology and ...
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