Work skills
Enhance your work skills without committing to full-time study.
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level 2: intermediate icon
Money & Business
Stakeholders in marketing and finance
This free course, Stakeholders in marketing and finance, comprises two sections introducing the idea of customers and stakeholders for financial information. It also contains two activities in which learners are asked to relate the ideas discussed to their own work practice.
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level 1: introductory icon
Money & Business
Difference and challenge in teams
This free course looks at how teams ‘travel’ together on a journey of development. Those journeys are hardly ever smooth. The course encourages you to recognise difference and challenge amongst individuals in the team who are pulling in different directions. It will help you identify where such challenges can be embraced for the benefit of your ...
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level 1: introductory icon
Education & Development
Early years team work and leadership
This free course, Early years team work and leadership, explores aspects of teamwork and leadership for early years practitioners.
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level 3: advanced icon
Money & Business
How teams work
This free course, How teams work, provides an introduction to working in virtual project teams by explaining terms and concepts related to teams and to projects. The complexity of the interaction of people and technology is highlighted.
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level 1: introductory icon
Digital & Computing
Hybrid working: digital communication and collaboration
Communication and digital collaboration skills are now essential for new ways of working and thriving in a digital world. As more organisations move to permanent hybrid working, being able to connect with others, manage your digital persona and use the digital tools and understand expectations is becoming more important.
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level 1: introductory icon
Money & Business
Hybrid working: skills for leadership
This course will give you an opportunity to reflect on who you are as a hybrid leader and how you want to develop. It will help you understand how to empathise with your workforce and how to adapt your communication skills when working in the office and when working remotely. It will prompt you to start thinking about how you can encourage your ...
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level 1: introductory icon
Money & Business
Collaborative leadership in voluntary organisations
This free course, Collaborative leadership in voluntary organisations, will help you to reflect on and develop collaborative leadership practices that will make a difference. The course is aimed at people who work within voluntary organisations as paid staff or as volunteers or for people who work regularly with voluntary organisations, such as ...
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level 1: introductory icon
Money & Business
Three principles of a coaching approach
This course provides a good sense for three of the core skills required of an effective coach. Whether or not you recognise the use of a 'coaching approach' in your workplace, you will be able to use the learning in the course to enhance your day-to-day interactions in your workplace.
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level 1: introductory icon
Digital & Computing
Presenting information
Tables and charts are a great way to present numerical information in a clear and concise form. This free course, Presenting information, explains how to use the Windows calculator to carry out basic operations and calculate percentages. You will then learn how to use charts and tables to represent and interpret information.
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level 1: introductory icon
Society, Politics & Law
Applying your community engagement skills
This free course is the final instalment of a set of 10 courses with the common theme of community engagement and leadership. In the previous 9 courses there has been the opportunity to build a wide range of skills in leadership, communication, working with others and decision-making, in the context of policing within a community. We advise ...
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level 1: introductory icon
Money & Business
Retail marketing
This free course, Retail marketing, explores how retailers use marketing to communicate with their customers, considering definitions of retailing and consumers, the basics of communications, before moving on to look at different forms of marketing communications and advertising used by retailers.
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level 1: introductory icon
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Society, Politics & Law
Introducing Black leadership
In this free course, you will develop skills to empower yourself as a leader. Guided by the Five Ps model of leadership (person, process, position, product and purpose), you will learn about the challenges and possibilities of Black leadership. Developing skills in communication, critical analysis and teamwork will promote competence in a wide ...
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