Based on the video I am in agreement with Daniel that inclusive schools need soft skills.  Daniel highlights a number of soft skills such as teachers attitude towards students and giving students adequate time and that teachers and administration to speak openly about inclusiveness.  In my area, teachers in training are introduced to dealing with special needs students but I believe that it should be more than just a course and more resources should be allocated to build inclusive schools.  According to Lydia have a resource centre in inclusive schools serves many purposes such as provide an area where students can go and also providing needed help for the mainstream teacher.