8.6 Your volunteering and Signposting
This module has explained why signposting is an important part of your volunteering at Support Through Court and how to signpost clients effectively.
In this module you have learned about:
- What is meant by Signposting and why it is important
- Where to signpost clients to
- Examples of good and poor practice when signposting clients.
Signposting to other organisations
When volunteering with clients who may need signposting to other organisations, please remember:
- As far as possible, anyone signposted away from Support Through Court should be signposted to the correct agency. If in doubt, check.
- Signposting should never be a method of avoiding supporting a client. If you can't help the client there and then, consider making an appointment for a time when a volunteer may be available to help them.
- If someone is inappropriately signposted to Support Through Court then don't apportion blame and as far as possible signpost them to the correct agency.
Support Through Court have a suite of training modules which you can complete so please do take a look at the other modules available. You can study these in any order. They include:
- Special measures [Tip: hold Ctrl and click a link to open it in a new tab. (Hide tip)]
- Working with Cafcass
- Interviewing clients
- Writing statements
- Signposting clients to other organisations
- Working with vulnerable people
The domestic abuse modules are designed to be studied in order, from the first working to the third. These modules are:
- Introducing domestic abuse
- Supporting survivors of domestic abuse
- Supporting clients who are accused of perpetrating domestic abuse
Give your opinion
Well done, you have completed this module.
How much will it help you with signposting in your volunteering? Submit your answer.
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8.5 Other Examples of signposting