Session 3 Moderating an online conversation
3 Moderating an online conversation
One of your main roles as an online facilitator will be to moderate (or manage) and encourage online conversation. Moderating in this context means watching over and guiding discussions, dealing with questions, ensuring that learners remain focused on the topic and dealing with any conflicts or inappropriate comments. This section deals with the technical, social and communication skills required.
3.1 Getting learners talking