Glossary

employer-supported volunteering
Organisations support their staff to volunteer, perhaps through giving them time off for individual volunteering, by developing programmes within the organisation or through partnerships with voluntary organisations.
social welfare
This refers to services provided for those in need in order to improve quality of life and living conditions. Examples include day centres for elderly people; after school clubs for children with disabilities; general care services; help with drug abuse and so on. Within the UK, much of this help is organised by government through social services departments, although the organisations providing the actual help may be drawn from public, private or voluntary sectors.
employer-supported volunteering (ESV)
Organisations support their staff to volunteer, perhaps through giving them time off for individual volunteering, by developing programmes within the organisation or through partnerships with voluntary organisations.
focus group
A group of people assembled to participate in a discussion about a product or service.
Volunteers’ Week
An annual celebration of the contribution millions of volunteers make across the UK.