Lead and manage change in health and social care
Change is everywhere in health and social care environments. It can evoke a range of emotions, from excitement and eager anticipation, to fear, anxiety or hostility. Alongside the ‘big ideas’ for change that are articulated at policy level, managers are engaged in a continual process of implementing small-scale changes that can make a real difference to people’s lives at a local level. While service users and frontline staff are also involved in change processes, it is often a particular responsibility of managers to make changes happen, and this can involve overcoming significant resistance.
In this free course, you will explore the role of managers in the change process, and the skills required for managing and leading change. You will also plan a change project.
This OpenLearn course is an adapted extract from the Open University course.