5.1 Family centres
Family centres are community contexts that provide local support to parents, carers and children. Hedgerows Family Centre (‘Hedgerows’) supports a local community in Milton Keynes designated as one of the most deprived areas in the UK. Hedgerows offers a range of targeted services spanning health, parenting, childcare and community learning to support diverse family needs. In the next activity you will listen to the manager from Hedgerows talking about resilience and how they as a centre work with families.
Activity 5 Hedgerows
Task 1
Watch the following video. Tina, the manager from Hedgerows, talks about her understanding of the term ‘resilience’ and how this concept is central to the work of the family centre. In the next task you’ll be asked a series of questions, so you might want to bear these in mind as you watch the video.

Transcript: Tina Price talks about resilience
Task 2
Based on what you have just watched, make notes using the following questions.
- How does Tina describe adults from Hedgerows becoming resilient; what markers does she use to gauge this?
- What behaviours, qualities and skills does Tina refer to when defining a resilient child?
Discussion
- Tina describes ‘resilience’ as being at the heart of the work at Hedgerows. She explains how important it is for parents to learn how to draw on their own strengths in facing and solving life’s problems. Tina suggests that, for some parents, this might mean seeking employment, returning to work, taking an educational course or coming off medication such as antidepressants.
- Tina describes ‘a resilient child’ as one who is engaged and fulfilled but also able to share emotions. In a similar way to describing resilience for adults, she also suggests that a resilient child is able to face everyday challenges and issues rather than try to avoid them or be defined by them.