5 Shopping online
Most shopping websites are available globally, so you can find most of the ones you use at home – from Amazon to Etsy – in Germany, Austria and Switzerland. The exception to this is UK online supermarkets. Watch the video below and then have a go at Activity 7 that follows.

Transcript
Hallo. Mein Name ist Caroline, and I’m going to be talking you through certain parts of this course using videos just like this one.
Unser Thema ist online shopping, and this is the website of Shöpping Punkt at. Shopping doesn’t normally have an Umlaut, but it does here because, as you can see in the logo, it wants to look like the beginning of the word Österreich, to emphasize that its Austrian. And it also has the red and white coloured stripes of the Austrian flag. You can see the Austrian flag here, rot, weiẞ, rot, and it says ‘Nur österreichische Händler’, it’s Regional. This doesn’t mean that they only sell products made in Austria, they sell a huge wide range of all sorts of things, as we’ll see in a bit. But it does mean they only use Austrian traders, so only Austrian sellers. Its run by the Austrian Post Office, so it’s delivered by post, ‘Immer Lieferung mit der Post’. But they will deliver to your local post office if you’d rather it wasn’t sent to your home. And its reliable, ‘Zuverlässig’. And the last important thing about it here is that it is ‘Umweltbewusst’, that means environmentally aware. ‘CO₂ - neutral Zustellung’. Zustellung is another word for delivery, a much more formal, official word.
So, I hope you’re enjoying the slides as I talk through the small print! A couple of important words, although I’m sure you all recognise a search box when you see it, but it has the words ‘Ich suche’, I’m looking for at the beginning of it, so I’m sure that’s more useful for your German than your online shopping. Useful for online shopping is the word Gutschein, which means a voucher. So here you have the chance of a fünf Euro Gutschein, which is better than nothing I suppose. And I think that’s probably it for the home page. You can see there’s a big menu here at the top, with lots of English words, it’s increasingly the case in German. So ‘info and service’ and ‘Sale’, and I'm going to go to ‘(buy a tablet). And the reason I’ve done that is it gives you a small selection of the kinds of what they sell. They sell pretty much everything, they aim to be an online Marktplatz, online marketplace. So, they have tablets and the stuff that’s in the sale like ‘Küchenkleingeräte’, so ‘Küchenkleingeräte’, small kitchen appliances, or kitchen small appliances. And you can see that you can save yourself zehn Euro. Same with smartwatches. ‘TV Geräte’, ‘Schutz und Hygiene’, there’s a big discount there, bis zu fünfundvierzig Prozent, and ‘Smartphones’ just zehn Euro.
So, I’m going to go to ‘Tablets’. And you can see again there is a ‘Gutscheincode: TAB10’, and lots of expensive tablets. So, I’m going to look at this one, this is the iPad Pro, and the main thing is to try and get it in to my shopping basket. But actually, there is one there already, because I have attempted to record this several times, but my dogs keep barking. So, there we are, this is left in here from the last time I was attempting to buy one, (not really). So, let’s just get rid of that. Well I’m in the Warenkorb now. So, we can see who sells it, and we can see what it is. Interestingly, it’s got English measurements, I guess English-American measurements. So, there we are. I’ve got one iPad in my basket, im Warenkorb, and I’m going to go the Kassa. Now notice the way Kassa is spelt here, because this is the Austrian version, ending in an ‘A’, zur Kassa, normally it would end with an ‘E’, zur Kasse. So, I’m going to do this. But then I’m not going to go any further because I really don’t want to buy myself, I would like to, but I’m not going to at the moment buy myself an expensive iPad. And anyway, they wouldn’t deliver it because I don’t live in Austria. So, if you were trying to buy some online, you’ve got ‘Anmelden’, which is to log in if you’re already a member. Or you can be a ‘Gast’ or ‘Registrieren’. And then everything will be pretty much the same as when you order on English websites, English language websites.
Activity 7
Read the information adapted from the shopping.at website and then answer the questions below.
shöpping.at, das ist der Online-Marktplatz der Österreichischen Post AG. Unser Ziel ist es, zusammen mit Ihnen und unseren Händlern, den Online-Handel rot-weiß-rot mitzugestalten, und das mit gutem Gewissen. Auf shöpping.at einzukaufen heißt nur bei den besten österreichischen Händlern zu shoppen. Und Sie müssen bei uns weder auf internationale Marken und Produkte, noch auf österreichische Originale verzichten.
Ihre Vorteile bei shöpping.at:
- Versandkostenfrei einkaufen schon ab EUR 33,-
- Gefällt nicht? Gibt es nicht: Bis zu 30 Tage kostenloser Rückversand und einfache Handhabung der Rücksendungen
- Und natürlich: Umfangreiche Liefer- und Zustelloptionen mit der Österreichischen Post AG
Vokabular
der Handel ... trade
Händler (m. pl.) traders
das Ziel ... goal
die Marke ... brand
Look at the shöpping.at logo. Shopping does not normally have an umlaut. Why does it have one here? Why is it red and white?
a.
It is run by the Austrian post office.
b.
They only sell goods made in Austria.
c.
They sell international products and products made in Austria.
d.
Postage is free for orders over EUR 33,–
e.
Items are delivered by post. There are many delivery options.
f.
You can return goods at no cost for up to 3 months.
The correct answers are a, c, d and e.
Answer
All statements are correct, except:
They only sell goods made in Austria. (They only sell goods from Austrian traders, but the products can be from anywhere)
You can return goods at no cost for up to 3 months. (You can return goods at no cost for up to 30 days).