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Exploring career mentoring and coaching

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3 Listening and questioning

A photograph of a person cupping their hand around their ear, and letters are coming out of them.

Figure 3 Listening skills

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This is a photograph of a person cupping their hand around their ear. Coming out of the ear are numerous letters.

Figure 3 Listening skills

In any mentoring or coaching relationship, the mentor or coach must be prepared and able to actively listen to their client and ask them challenging questions at the right time to support learning and development.

Previous 2.1 Focusing on empathy

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3 Listening and questioning