1 After raising a concern

After a concern is raised the regulator will review the information and any evidence submitted and may decide to investigate further. This is known as screening and investigation. This is where the regulator may ask for a statement from the person raising the concern, and any other people involved. The statement gives people the opportunity to provide the facts (as they see them) about the concern. A statement can be provided verbally or in writing and includes facts and information about the event that led to the concern. It may take place by email, in writing or sometimes in person with a point of contact with the regulator, sometimes called a ‘case worker’ or similar. This may also be formalised as a witness statement in discussion with a lawyer from the regulator.

As our research shows, people differ in how they experience this aspect of the Fitness to Practise process or people have different experiences of the process and find the process affects them in different ways.