3 Specific workplace challenges and adjustments
In recent years, levels of recognition and support for neurodiversity in the workplace have become much more significant (Smith-Spark, Gordon and Jansari, 2022). The term ‘inclusive’ is becoming more common as we understand that dyslexia is about more than literacy challenges (ibid). Many dyslexic individuals in the workforce are ’literate dyslexics’, meaning literacy isn’t their main issue. However, if they aren’t ‘dyslexia aware’ they might face other difficulties (like missing deadlines) that they find hard to explain.
Dyslexic individuals have unique cognitive profiles, and their workplace challenges can vary greatly depending on their strengths, the specific role they have, and the work environment (Beetham and Okhai, 2017). For instance, someone in a detail-oriented job might struggle with precise spelling or data entry. The levels of support and understanding available from colleagues and management will also play a crucial role in shaping their experience.
Some of the cognitive challenges are (but not limited to):
- organisation
- planning
- structuring written communication
- presenting information
- mental health issues, such as depression and anxiety
- working memory
- attentional focus.
These challenges can sometimes be misinterpreted by employers or managers as poor performance or an inability to meet targets. This misunderstanding has led to numerous legal cases where employers were found lacking in their duty to support dyslexic employees (Beetham and Ohkai, 2017). To address this, it’s recommended that employers seek a workplace needs assessment to understand what reasonable adjustments can be made. Beetham and Ohkai’s research emphasises that while support and guidance are essential, the key is having the right resources tailored to individual needs. It’s not about the quantity of support, but its quality and relevance. Additionally, there’s still a lack of awareness about dyslexia, which needs to be addressed as the work environment significantly influences an individual’s experience.